Onsite Service Specialist: Inventory & Customer Solutions

Grainger; Hares Corner (DE); On-site; USD 32,000 - 37,000; Part time

Benefits offered by this job

Health insurance

PTO & holidays

401(k) plan

Employee discounts

Tuition reimbursement

Student loan refinancing

Financial counseling

Parental leave

Job summary

Grainger is hiring a part-time On-Site Service Representative in Wilmington, DE to support customers by managing inventory, stocking products, and delivering outstanding service while following route plans. Requirements include 3 years in selling or service, a High School Diploma, ability to lift 25–60 lbs, and a valid driver's license with insurance.

Grainger offers day-one benefits and opportunities for growth.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations; ensure stocking levels.
• Resolve customer problems promptly to retain loyalty.
• Follow designated route defined by routing software and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility.
• Help create new orders by engaging with customers to identify additional product needs.
• Probe for customer needs during each site visit and work with sales partners to expand Grainger offerings.

Skills

Customer service

Inventory management

Route planning

Education

High School Diploma

Job description

Grainger is hiring a part-time On-Site Service Representative in Wilmington, DE to support customers by managing inventory, stocking products, and delivering outstanding service while following route plans. Requirements include 3 years in selling or service, a High School Diploma, ability to lift 25–60 lbs, and a valid driver's license with insurance.

Grainger offers day-one benefits and opportunities for growth.