Onsite Service Specialist I: Inventory & VMI Expert

MSC Industrial Direct Co., Inc.; Des Moines (IA); On-site; USD 27,813 - 34,095; Full time

Benefits offered by this job

Comprehensive benefits program

Tuition reimbursement opportunities

401K and stock purchasing programs

Job summary

MSC Industrial Direct Co., Inc. is looking for an On-Site Service Specialist in Knoxville, IA. This role focuses on delivering exceptional customer service and managing inventory at dedicated customer sites. Responsibilities include managing MSC ControlPoint Solutions and ensuring high customer satisfaction.

The ideal candidate will have a strong sales background, excellent communication skills, and experience in inventory management. Compensation starts at $20.19 per hour, with a comprehensive benefits package available.

Qualifications

• Minimum two years of experience in sales or customer service.
• Proven track record of success.
• Proficiency in Microsoft Office and Salesforce.

Responsibilities

• Manage MSC ControlPoint Solutions including VMI and vending.
• Ensure appropriate stock levels and maintain inventory.
• Drive product expansion through customer engagement.

Skills

Customer service skills

Problem-solving abilities

Technical customer solutions knowledge

Sales skills

Communication skills

Education

High School Diploma or equivalent

College degree preferred

Tools

Salesforce

Microsoft Office

Job description

MSC Industrial Direct Co., Inc. is looking for an On-Site Service Specialist in Knoxville, IA. This role focuses on delivering exceptional customer service and managing inventory at dedicated customer sites. Responsibilities include managing MSC ControlPoint Solutions and ensuring high customer satisfaction.

The ideal candidate will have a strong sales background, excellent communication skills, and experience in inventory management. Compensation starts at $20.19 per hour, with a comprehensive benefits package available.