Onsite Service & Operations Leader

Atlas Copco; Ellabell (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Professional development

Comprehensive benefits

401(k) plan

Paid time off

Maternity & Paternity leave

Wellness reimbursements

Inclusive culture

Job summary

Atlas Copco seeks a Site Manager to lead the embedded service team at the Mobis Ellabell facility, driving productivity and customer satisfaction through strong on-site leadership and strategic planning.

You will manage budgets, KPIs, and cross-functional collaboration with sales and product teams, while developing your staff and maintaining a robust on-site presence. National travel up to 15% may be required.

Qualifications

• Minimum 5 years of supervisory or management experience, demonstrating successful team leadership, development, and retention.
• Strong proficiency in managing budgets, achieving KPIs, and implementing continuous operational improvements.
• Experience in manufacturing environments, preferably involving automation or assembly tooling.
• Ability to build relationships and collaborate with cross-functional teams to enhance internal outcomes and customer satisfaction.
• Travel nationally up to 10–15% as required.

Responsibilities

• Lead daily operations and service delivery, ensuring contract compliance, budget management, and KPI alignment.
• Monitor operational metrics, prepare KPI reports, and address challenges to maintain high service standards.
• Build and nurture a high-performing team through workload allocation and skills development.
• Foster employee engagement, growth, and retention within a collaborative workplace culture.
• Drive process improvements to deliver customer satisfaction and measurable value.
• Collaborate with product and service sales teams and distributor partners for a seamless customer experience.
• Communicate Atlas Copco’s value clearly to customers and maintain professional on-site presence.

Skills

Leadership

Budget management

KPI management

Continuous improvement

Manufacturing experience

Cross-functional collaboration

Travel willingness

Education

High School Diploma or GED

2–4 year technical/management degree preferred

Bachelor’s degree strongly preferred

Job description

Atlas Copco seeks a Site Manager to lead the embedded service team at the Mobis Ellabell facility, driving productivity and customer satisfaction through strong on-site leadership and strategic planning.

You will manage budgets, KPIs, and cross-functional collaboration with sales and product teams, while developing your staff and maintaining a robust on-site presence. National travel up to 15% may be required.