Onsite Service & Operations Manager

Atlas Copco Holding GmbH; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Professional Development

Comprehensive Benefits

401(k) with company match

Work-Life Balance

Maternity & Paternity Leave

Wellness Perks

Inclusive culture

Job summary

Atlas Copco Tools & Assembly Systems LLC seeks a results-driven Site Manager to lead an embedded service team at a customer facility. You’ll shape service operations, drive productivity, and optimize team performance in a high-pace environment.

You’ll report to the Regional Manager, manage budgets, and ensure customer satisfaction while maintaining safety, quality, and continuous improvement across site activities.

Qualifications

• Minimum 5 years of supervisory or management experience.
• Strong proficiency in managing budgets and achieving KPIs.
• Experience in manufacturing environments, preferably involving automation or assembly tooling.
• Ability to travel nationally up to 10-15%.
• Ability to build effective relationships with cross-functional teams.

Responsibilities

• Lead daily operations and service delivery, ensuring contract compliance and budget alignment with KPIs.
• Proactively monitor metrics, prepare KPI reports, and address issues to maintain quality and efficiency.
• Build a high-performing team by allocating workloads and developing capabilities.
• Foster engagement, retention, and a growth-focused workplace culture.
• Drive process improvements and operational efficiencies to deliver value.
• Collaborate with product and service sales teams and distributor partners for a seamless customer experience.
• Articulate Atlas Copco’s value and maintain professional on-site leadership.
• Represent Atlas Copco professionally and adhere to company policies.

Skills

Supervisory or management experience

Budget management

KPIs

Continuous improvements

Manufacturing environments

Cross-functional collaboration

Familiarity with fastening tools

Travel up to 15%

Education

High School Diploma or GED

2-4 year technical/management degree preferred

Bachelor’s degree strongly preferred

Job description

Atlas Copco Tools & Assembly Systems LLC seeks a results-driven Site Manager to lead an embedded service team at a customer facility. You’ll shape service operations, drive productivity, and optimize team performance in a high-pace environment.

You’ll report to the Regional Manager, manage budgets, and ensure customer satisfaction while maintaining safety, quality, and continuous improvement across site activities.