Onsite Service Manager - Growth & KPI Leadership

Atlas Copco Tools & Assembly Systems LLC; Ellabell (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Professional development

Medical and dental benefits

401(k) with company match

Paid time off

Job summary

Atlas Copco Tools & Assembly Systems LLC is seeking a Site Manager to lead our embedded service team at a customer's facility. You will shape service operations, drive productivity, and ensure customer satisfaction through strategic direction and hands-on leadership.

This role reports to the Regional Manager and requires strong budgeting, KPI management, and team development. The position emphasizes continuous improvement, cross-functional collaboration, and a commitment to safety and quality in

Qualifications

• Minimum 5 years of supervisory or management experience.
• Experience in manufacturing environments, preferably with automation or assembly tooling.
• Ability to travel nationally up to 10-15% as required.
• Ability to build relationships and collaborate with cross-functional teams to improve outcomes.

Responsibilities

• Lead daily operations and service delivery, ensuring contract compliance, budget management and KPI alignment.
• Monitor operational metrics, prepare KPI reports, and address challenges to maintain service quality, turnarounds, and labor efficiency.
• Build and nurture a high-performing team with effective workload allocation and development.
• Promote employee engagement, retention, and a positive workplace culture.
• Drive continuous process improvements and efficiencies to deliver customer value.
• Collaborate with product and service sales teams and distributor partners for a seamless customer experience.
• Represent Atlas Copco professionally and adhere to company policies on site.

Skills

Team leadership

Budget management

KPI tracking

Cross-functional collaboration

Manufacturing experience

Travel up to 15%

Education

Bachelor's degree strongly preferred

High School Diploma or GED

Technical/management degree preferred

Job description

Atlas Copco Tools & Assembly Systems LLC is seeking a Site Manager to lead our embedded service team at a customer's facility. You will shape service operations, drive productivity, and ensure customer satisfaction through strategic direction and hands-on leadership.

This role reports to the Regional Manager and requires strong budgeting, KPI management, and team development. The position emphasizes continuous improvement, cross-functional collaboration, and a commitment to safety and quality in