Onsite Service Manager: Operations Lead & Team Growth

Atlas Copco Airpower N.V.; Ellabell (GA); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Professional Development

Comprehensive Benefits

401(k) with company match

Flexible scheduling

Paid time off

Job summary

Atlas Copco Tools & Assembly Systems LLC seeks a Site Manager to lead an embedded service team at a customer facility. You’ll shape service operations, ensure productivity, and deliver customer satisfaction through strategic direction and hands-on leadership.

The role requires 5+ years of supervisory experience in manufacturing, strong budgeting and KPI skills, and the ability to travel nationally up to 10–15%.

Qualifications

• Minimum 5 years of supervisory or managerial experience in a manufacturing environment.
• Proven ability to manage budgets, KPIs, and continuous improvements.
• Experience with automation or assembly tooling is preferred.
• Ability to build cross-functional relationships to improve internal and customer outcomes.
• Familiarity with fastening tools and torque theory is advantageous.
• HS diploma required; technical/management degree preferred; travel up to 10–15%.

Responsibilities

• Lead daily on-site operations and service delivery, ensuring contract compliance and budget alignment.
• Monitor metrics, prepare KPI reports, and address issues to maintain service quality and turnaround times.
• Build and develop a high-performing team through workload planning and skills development.
• Promote employee engagement, retention, and a positive workplace culture.
• Implement process improvements to deliver measurable value for customers.
• Collaborate with product/service sales teams and distributors for a seamless customer experience.
• Represent Atlas Copco professionally, adhering to policies and on-site leadership expectations.

Skills

Supervisory leadership

Budget management

KPIs

Manufacturing/Automation

Cross-functional collaboration

Travel up to 15%

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Atlas Copco Tools & Assembly Systems LLC seeks a Site Manager to lead an embedded service team at a customer facility. You’ll shape service operations, ensure productivity, and deliver customer satisfaction through strategic direction and hands-on leadership.

The role requires 5+ years of supervisory experience in manufacturing, strong budgeting and KPI skills, and the ability to travel nationally up to 10–15%.