Onsite Service Desk Engineer – Windows & IT Support

Zensar Technologies; Rockland (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

Zensar Technologies is seeking a Service Desk Engineer for an onsite role in Rockland, MA. The position offers full-time employment with excellent benefits and growth opportunities within a regulated banking tech environment.

Responsibilities include provisioning user accounts, supporting desktops and peripherals, configuring software, handling password resets/MFA, and documenting solutions in knowledge bases. Experience with ITSM tools and Windows platforms is required.

Qualifications

• Phone/Customer support experience mandatory with excellent communication skills.

Responsibilities

• Administer and provide user account provisioning.

Skills

Phone/Customer support

Communication skills

Problem solving

Education

Bachelor’s/associate degree in IT or related field

Tools

Ivanti

ServiceNow

Windows

Windows Server

Active Directory

VMware

Exchange

MECM

SCOM

Job description

Zensar Technologies is seeking a Service Desk Engineer for an onsite role in Rockland, MA. The position offers full-time employment with excellent benefits and growth opportunities within a regulated banking tech environment.

Responsibilities include provisioning user accounts, supporting desktops and peripherals, configuring software, handling password resets/MFA, and documenting solutions in knowledge bases. Experience with ITSM tools and Windows platforms is required.