Onsite Service Coordinator (UT/NV) - Scheduling & Invoicing

hitachi; Salt Lake City (UT); On-site; USD 42,000 - 65,000; Full time

Job summary

Hitachi Global Air Power is seeking a Service Coordinator to manage incoming service requests, coordinate field and shop work orders, and support scheduling and invoicing processes. This on-site role covers West Valley City, UT and Elko, NV and reports to the Sr. Operations & Sales Manager.

The candidate should have 3+ years of administrative experience, proficiency in Microsoft Office, and familiarity with SAP ERP or Salesforce CRM. Collaboration across Parts, Sales, and Operations is essential.

Qualifications

• 3+ years of administrative experience
• Proficiency with Microsoft products and ERP/CRM tools
• Strong communication and problem-solving skills

Responsibilities

• Answer incoming calls and emails from end users, technicians and other company personnel
• Review, reconcile, and close out field service and shop operations jobs/projects
• Input work order data into ERP system and coordinate scheduling of technicians

Skills

Administration

Communication

Organization

Problem solving

Customer service

Education

Associate's degree

High School Diploma

Tools

SAP ERP

Salesforce CRM

Microsoft Office

Job description

Hitachi Global Air Power is seeking a Service Coordinator to manage incoming service requests, coordinate field and shop work orders, and support scheduling and invoicing processes. This on-site role covers West Valley City, UT and Elko, NV and reports to the Sr. Operations & Sales Manager.

The candidate should have 3+ years of administrative experience, proficiency in Microsoft Office, and familiarity with SAP ERP or Salesforce CRM. Collaboration across Parts, Sales, and Operations is essential.