Onsite Service Coordinator - UT/NV

Hitachi Automotive Systems Americas, Inc.; West Valley City (UT); On-site; USD 52,000 - 75,000; Full time

Job summary

Hitachi Global Air Power is seeking a Service Coordinator to handle inbound calls and emails, manage service jobs, and coordinate technicians for UT/NV site work. The role emphasizes accurate data capture, invoicing readiness, and proactive customer communication.

The ideal candidate will have 3+ years of administrative experience, strong MS Office skills, and exposure to SAP ERP or Salesforce CRM, with on-site responsibilities in West Valley City, UT or Elko, NV.

Qualifications

• Minimum of 3 years’ experience in administrative functions.
• Proficiency in Microsoft Office products.
• Familiarity with SAP ERP and Salesforce CRM is a plus.

Responsibilities

• Answer incoming calls and emails from end users, technicians and internal teams.
• Prepare service quotes based on customer needs and internal data.
• Schedule service technicians for jobs and track billable rate performance.

Skills

Administration

Microsoft Office

Customer communication

Education

Associate's degree (a plus)

High School Diploma or equivalent

Tools

SAP ERP

Salesforce CRM

Job description

Hitachi Global Air Power is seeking a Service Coordinator to handle inbound calls and emails, manage service jobs, and coordinate technicians for UT/NV site work. The role emphasizes accurate data capture, invoicing readiness, and proactive customer communication.

The ideal candidate will have 3+ years of administrative experience, strong MS Office skills, and exposure to SAP ERP or Salesforce CRM, with on-site responsibilities in West Valley City, UT or Elko, NV.