Onsite Service Admin & Contracts Coordinator (Union City)

Mizuho OSI; Union City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Mizuho OSI is seeking a Service Administration Assistant to provide essential support to the Service Administration department in Union City, CA. The role focuses on creating, updating, and monitoring contracted work orders under active contracts, ensuring accuracy, compliance, and timely processing.

You will follow up on service estimates, obtain purchase orders, and coordinate with internal teams to maintain workflow, while upholding the company's Quality System and regulatory requirements.

Qualifications

• Strong analytical skills with attention to detail.
• Strong written and verbal English communication skills.
• Experience using Word, Excel, Outlook and ERP/CRM software (SAP, Salesforce a plus).
• Ability to work with a professional and positive attitude to improve processes.
• Experience building strong working relationships internally and externally.
• Team-oriented and able to collaborate cross-functionally.
• High School Diploma or equivalent.
• Must clear background and drug screen.

Responsibilities

• Assist in creating, updating, and maintaining contracted work orders to ensure accuracy and alignment with contract terms.
• Enter and verify work order information in FSL and follow up with customers or internal teams as needed.
• Run reports in FSL to identify open estimates.
• Provide frequent and timely information to team members.
• Support adherence to Mizuho OSI’s Quality System and regulatory requirements.

Skills

Analytical skills

English communication

MS Office

ERP/CRM experience

Detail-oriented

Teamwork

Positive attitude

Education

High School Diploma or equivalent

Tools

Word

Excel

Outlook

SAP

Salesforce CRM

Job description

Mizuho OSI is seeking a Service Administration Assistant to provide essential support to the Service Administration department in Union City, CA. The role focuses on creating, updating, and monitoring contracted work orders under active contracts, ensuring accuracy, compliance, and timely processing.

You will follow up on service estimates, obtain purchase orders, and coordinate with internal teams to maintain workflow, while upholding the company's Quality System and regulatory requirements.