Onsite Senior Tech Lead - Hardware & Storage

Hewlett Packard Enterprise Company; Los Angeles (CA); In loco; USD 124.000 - 251.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health & wellbeing programs

Professional development

Unconditional inclusion

Descrizione del lavoro

Hewlett Packard Enterprise seeks a Senior Technology Consultant to lead an onsite team for a federal client in Los Angeles. You will oversee hardware repair, case management, and monthly SLA reviews, while coordinating closely with engineering and customer teams.

The role requires strong Linux troubleshooting skills, 8+ years' experience, and willingness to work outside standard hours as needed. On-site M-F with remote/teleworker designation, CA location.

Competenze

• 8+ years of professional experience and a CS degree or equivalent.
• 7+ years Linux with hardware troubleshooting.
• Experience working in technical/service environments and on-call rotations.

Mansioni

• Lead onsite operations for a federal customer with a focus on hardware repair.
• Manage case lifecycle, escalation, and SLA adherence.
• Coordinate with engineering and customer teams for service delivery.
• Track inventory, parts, and site activity; support the lead when needed.
• Present updates in customer meetings and reviews.

Conoscenze

Linux experience

Team collaboration

On-call readiness

Formazione

Bachelor's degree in CS or related

Strumenti

HPE Proliant Servers

High-Performance Storage

Salesforce

Outlook

Excel

SharePoint

Descrizione del lavoro

Hewlett Packard Enterprise seeks a Senior Technology Consultant to lead an onsite team for a federal client in Los Angeles. You will oversee hardware repair, case management, and monthly SLA reviews, while coordinating closely with engineering and customer teams.

The role requires strong Linux troubleshooting skills, 8+ years' experience, and willingness to work outside standard hours as needed. On-site M-F with remote/teleworker designation, CA location.