HVAC Logistics & Customer Service Specialist

NESC Staffing; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A staffing agency is seeking an experienced Customer Service Representative in Houston, Texas. The ideal candidate will have over 3 years of experience in customer service and logistics, strong communication skills, and proficiency in Microsoft Office. This role focuses on interacting with customers, handling inquiries, and facilitating order processes. Knowledge of HVAC industry products is beneficial. Opportunities for growth and professional relationships with both clients and internal teams are available.

Qualifications

• At least 3 years of experience in customer service.
• Strong working knowledge with MS Office, especially Excel.
• Proficient in logistics operations including import/export.

Responsibilities

• Respond to customer inquiries via various communication channels.
• Manage customer accounts and order processing accurately.
• Serve as liaison between customers and the company.

Skills

Customer Service Management

Effective Communication

Microsoft Office

Problem Solving

Attention to Detail

Tools

SAP

Database Applications

Job description

A staffing agency is seeking an experienced Customer Service Representative in Houston, Texas. The ideal candidate will have over 3 years of experience in customer service and logistics, strong communication skills, and proficiency in Microsoft Office. This role focuses on interacting with customers, handling inquiries, and facilitating order processes. Knowledge of HVAC industry products is beneficial. Opportunities for growth and professional relationships with both clients and internal teams are available.