Customer Experience Specialist — Build Loyal Clients

Florvets Structures; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for growth

Supportive work environment

Training and development opportunities

Job summary

A leading provider of customizable structures in Houston, Texas, is seeking a Customer Service Representative. The ideal candidate has 1-2 years of customer service experience and excellent communication skills. Responsibilities include responding to inquiries, processing orders, and maintaining customer records. The role offers a competitive salary and opportunities for career advancement in a supportive environment.

Qualifications

• 1-2 years of experience in customer service or a related role.
• Strong problem-solving and decision-making abilities.
• Knowledge of the construction industry is preferred.

Responsibilities

• Respond to customer inquiries about products and services.
• Process orders, quotes, and returns accurately.
• Collaborate with departments to resolve customer issues.
• Build and maintain strong relationships with customers.

Skills

Communication skills

Problem-solving abilities

Teamwork

Microsoft Office proficiency

Education

High school diploma or equivalent

Post-secondary education in business or related field

Tools

CRM software

Job description

A leading provider of customizable structures in Houston, Texas, is seeking a Customer Service Representative. The ideal candidate has 1-2 years of customer service experience and excellent communication skills. Responsibilities include responding to inquiries, processing orders, and maintaining customer records. The role offers a competitive salary and opportunities for career advancement in a supportive environment.