Onsite School Tech & IT Support Specialist

IDEA Public Schools; Cincinnati (OH); Presencial; USD 28.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Family Leave

Tuition Reimbursement

Employer-Paid Mental Health

Dental and Vision Plans

Disability Insurance

Life Insurance

Vacation Time

Referral Bonuses

Professional Development

Relocation Allowance

Descripción de la vacante

IDEA Public Schools seeks a Campus Technician to facilitate Technology Operations requests at assigned locations, acting as a tech liaison and on-site expert. You’ll support and maintain equipment, assist with labs, inventory, deployment, trainings and district projects, working closely with AP Operations to back up instruction.

The role emphasizes strong problem solving, communication and a proactive approach, with opportunities for professional development and growth within IDEA’s multi-state

Formación

• Education: High School Diploma required; Bachelor’s Degree preferred.
• Experience: Two years of technical support experience.
• Knowledge of computer hardware and software applications.

Responsabilidades

• Support campus technology requests and initiatives on site.
• Maintain and repair computer hardware and software in classrooms and labs.
• Assist with trainings, lab setups, inventory, and staff computer deployment.
• Provide timely ticket updates and communicate repairs to customers within 24 hours.
• Collaborate with campus leadership to ensure technology supports instruction effectively.
• Assist with district technology projects and campus initiatives.

Conocimientos

Hardware knowledge

Software troubleshooting

Technical support

On-site customer service

Communication

Educación

High School Diploma

Bachelor's Degree

Descripción del empleo

IDEA Public Schools seeks a Campus Technician to facilitate Technology Operations requests at assigned locations, acting as a tech liaison and on-site expert. You’ll support and maintain equipment, assist with labs, inventory, deployment, trainings and district projects, working closely with AP Operations to back up instruction.

The role emphasizes strong problem solving, communication and a proactive approach, with opportunities for professional development and growth within IDEA’s multi-state