Onsite Sales Admin & Forecast Coordinator

Pasona N A, Inc.; Fremont (CA); In loco; USD 65.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) with company matching up to 4%

Descrizione del lavoro

Pasona N A, Inc. is seeking a Sales Administration Coordinator to support the Sales & Field Service organization. The role involves managing customer orders, delivery schedules, reporting, forecasting data, contracts, and sales administration.

Strong communication with customers and internal teams is essential, along with the ability to handle multiple time-sensitive priorities. The position requires a Bachelor's degree or equivalent experience, 2+ years in the semiconductor capital equipment

Competenze

• Bachelor's degree or 2+ years of relevant semiconductor capital equipment experience.
• Strong written and verbal English communication skills.
• Experience with relationship-based sales and key-account approaches in the semiconductor industry.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Ability to manage multiple deadlines and work independently with minimal supervision.
• Ability to work onsite.

Mansioni

• Build and maintain relationships with customer contacts and internal teams.
• Confirm orders, delivery schedules, product specs, and pricing.
• Process order information, purchases, lead times, terms, deliveries, and expedites using QuickBooks and MRP systems.
• Coordinate order rescheduling with Operations and update customers.
• Prepare reports on open orders, backlog, critical orders, customer activity, and sales.
• Support quarterly forecasting using historical sales, current revenue, backlog, and related data.
• Provide project status updates and concise reports to Sales leadership.
• Track demo/evaluation equipment, documentation, customer qualification periods, and returns.
• Maintain product cross-reference information, revisions, obsolescence, and pricing changes.
• Maintain current customer contracts and agreements.
• Respond to customer requests by phone and email and onsite support.

Conoscenze

Communication skills

Customer service

Time management

Independent work

Formazione

Bachelor's degree or equivalent

2+ years semicon equipment experience

Strumenti

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Descrizione del lavoro

Pasona N A, Inc. is seeking a Sales Administration Coordinator to support the Sales & Field Service organization. The role involves managing customer orders, delivery schedules, reporting, forecasting data, contracts, and sales administration.

Strong communication with customers and internal teams is essential, along with the ability to handle multiple time-sensitive priorities. The position requires a Bachelor's degree or equivalent experience, 2+ years in the semiconductor capital equipment