Onsite Residential Case Manager — Survivor Support

Houston Area Women's Center; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Vacation Leave

Sick Leave

Holidays

401(k) Matching

Job summary

The Houston Area Women's Center is seeking a Residential Case Manager to provide empowering and supportive services to victims of domestic and sexual violence. You will assess clients, deliver crisis intervention, and manage day-to-day needs to help residents stay safe.

This full-time, 100% onsite role requires strong communication, empathy, and experience in housing or survivor services. The position involves a typical schedule Monday–Friday 9:00–18:00 with occasional late night and one

Qualifications

• Bachelor’s degree in Psychology, Counseling, Social Work, Sociology, Criminal Justice, Public Health, or other social science.
• Minimum one year experience in housing program or with survivors of domestic/sexual violence.
• Residential setting experience and crisis management experience preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Texas driver’s license with a good driving record and reliable transportation.

Responsibilities

• Empower, support, and monitor performance of domestic and sexual violence clients in accordance with agency, funder, and state/federal guidelines.
• Maintain accurate and detailed client documentation in compliance with agency, funder, and state/federal guidelines.
• Work cooperatively with residential staff to create a positive, safe environment for both employees and clients.
• Create and maintain an environment of diversity, equity, and inclusion.
• Provide support services and meet regularly with clients to assess needs, goals, and barriers to transitioning from the shelter.
• Manage an average caseload of 19-24 families.
• Provide referral information and identify clients' legal rights as part of case management.
• Attend weekly Case Team Meetings for feedback and recommendations.
• Report abuse/neglect to appropriate authorities.

Skills

Excellent communication

Empathy

Team collaboration

Detail oriented

Growth mindset

Education

Bachelor’s degree in Psychology or related field

Tools

Microsoft Office

Job description

The Houston Area Women's Center is seeking a Residential Case Manager to provide empowering and supportive services to victims of domestic and sexual violence. You will assess clients, deliver crisis intervention, and manage day-to-day needs to help residents stay safe.

This full-time, 100% onsite role requires strong communication, empathy, and experience in housing or survivor services. The position involves a typical schedule Monday–Friday 9:00–18:00 with occasional late night and one