Residential Mentor - Shelter Support & Crisis Intervention

Houston Area Womens Center; Houston (TX); On-site; USD 60,614,000 - 71,635,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Time Away From Work Program

401(k) with 125% match

Job summary

Houston Area Women's Center is seeking a Residential Mentor to oversee safety, welfare, and day-to-day needs of women and children in the domestic violence shelter. You will provide peer counseling, education, and mentoring to help clients acclimate to communal living.

This full-time, on-site role requires a degree (associate or bachelor) and experience in social services, plus proficiency in Microsoft Office and a valid Texas driver's license.

Qualifications

• Associates or Bachelor's degree in relevant fields with experience in social services.
• Experience in case management or shelter settings is preferred.
• Proficiency with Microsoft Office (Outlook, Excel, Word, Teams).
• Valid Texas Driver's License with clean driving record is required.

Responsibilities

• Provide mentoring, crisis intervention and safety planning for residents.
• Facilitate mediation and conflict resolution among residents.
• Monitor residents’ personal responsibilities in communal living.
• Conduct orientations, intakes and group meetings; assist with exits.
• Ensure compliance with policies and grant requirements; document services.
• Coordinate with agency departments to resolve client needs.
• Maintain resident files and timely data entry in databases.
• Keep living areas safe and report incidents; report abuse to authorities.

Education

Associates Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice

Bachelor's Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice

Experience within social services

Proficient knowledge with Microsoft Office

Valid Texas Driver's License

Crisis intervention and conflict resolution

Attention to detail

Professional objectivity

Follow instructions and adhere to policies

Prioritize tasks

Strong communication skills

Team player

Tools

Microsoft Office

Job description

Houston Area Women's Center is seeking a Residential Mentor to oversee safety, welfare, and day-to-day needs of women and children in the domestic violence shelter. You will provide peer counseling, education, and mentoring to help clients acclimate to communal living.

This full-time, on-site role requires a degree (associate or bachelor) and experience in social services, plus proficiency in Microsoft Office and a valid Texas driver's license.