Onsite Resident Services & Community Programs Coordinator

Hunter Super Techs - TurnPoint; Tempe (AZ); On-site; USD 32,000 - 36,000; Full time

Job summary

Asset Living in Tempe, AZ is seeking a Resident Services Coordinator to oversee resident relations, activities, communication, and outreach, coordinating with the Community Manager to foster a positive living environment.

You will handle resident questions, plan programs, newsletters, retain residents, and ensure staff performance while adhering to company policies and Fair Housing guidelines.

Qualifications

• High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Ability to understand and perform all onsite software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Resident Relations Management
• Regular/daily onsite attendance is required
• Develop and plan property-related services/programs in collaboration with staff, residents, and other housing agencies.
• Coordinate Monthly newsletters and implement educational programming model for social events.
• Oversee new and existing resident community outreach and community development.
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Assist Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on-site staff.
• Assist the Community Manager in ensuring the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
• Promote harmony and quality job performance of staff through support and effective leadership.
• Ensure staff compliance and consistency with Company policies and procedures.

Education

High School Diploma or Equivalent

Bachelor’s degree preferred

Two years experience in the housing industry or equivalent

Tools

Onsite software functions

Job description

Asset Living in Tempe, AZ is seeking a Resident Services Coordinator to oversee resident relations, activities, communication, and outreach, coordinating with the Community Manager to foster a positive living environment.

You will handle resident questions, plan programs, newsletters, retain residents, and ensure staff performance while adhering to company policies and Fair Housing guidelines.