Onsite Resident Relations & Housing Support Manager

Abode Property Management; Hayward (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Onsite with potential hybrid/remote

Health, dental, vision insurance

Paid time off 19 days/year

Holidays 12 paid holidays/year

Retirement plan 403(b) with company‑m­

Employee assistance program (EAP)

Job summary

Abode Property Management in Hayward, CA, is seeking a Resident Relations Manager to foster a safe and stable living environment in permanent supportive housing communities. You will supervise onsite staff, coordinate with service providers, and drive housing retention through resident engagement and adherence to lease requirements.

The role emphasizes habitability oversight, safety, and collaboration with the Central Team.

Qualifications

• High school diploma or equivalent (GED) required.
• 1-2 years of property management or related affordable housing experience preferred.
• Strong communication, organizational, and de-escalation skills.
• Ability to work with diverse populations and trauma-informed practices.

Responsibilities

• Supervise onsite staff and coordinate with Central Teams.
• Oversee day-to-day site operations, safety, cleanliness, and habitability.
• Coordinate with service providers, vendors, and maintenance.
• Maintain resident relations and housing retention through engagement and interventions.
• Ensure compliance with safety protocols and resident service policies.

Skills

Trauma-informed care

Cultural humility

De-escalation

Communication

Team leadership

Education

High School diploma or equivalent

Experience in affordable housing or social services

Tools

Microsoft Office

Yardi

Job description

Abode Property Management in Hayward, CA, is seeking a Resident Relations Manager to foster a safe and stable living environment in permanent supportive housing communities. You will supervise onsite staff, coordinate with service providers, and drive housing retention through resident engagement and adherence to lease requirements.

The role emphasizes habitability oversight, safety, and collaboration with the Central Team.