Onsite & Remote Field Service Tech – Install, Train, Sell

Pitney Bowes

Jackson (MS)

On-site

USD 30,000 - 34,000

Full time

5 days ago

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Job summary

Pitney Bowes is hiring a Field Service Technician in Jackson, MS. You will install and configure software and hardware at customer sites, train end users, and create job aides for administrators.

The role requires strong customer service, problem-solving, and the ability to travel to multiple locations; you can earn incentives for sales of supplies and services. Qualifications include an AA in electronics, mechanics, CS or related field, and solid Windows/networking knowledge.

Qualifications

AA degree in Electronics, Mechanics, Computer Science or related field is preferred.
Strong communication and customer-service abilities essential.
Ability to operate in a dynamic field-service environment.

Responsibilities

Install and configure software applications and hardware peripherals at customer sites.
Provide end-user training and create job aides for client administrators/operators.
Contribute to revenue growth through sales leads and billable services; earn commissions on supplies and/or services sold.
Deliver solutions remotely and onsite.
Work independently and make decisions with minimal direction.
Stay up to date on Pitney Bowes industry knowledge.

Skills

Customer service

Communication skills

Problem solving

Team player

Travel readiness

Attention to detail

Education

AA degree in Electronics/Mechanics/CS or related field

Tools

Windows environment

Basic networking

Job description

Pitney Bowes is hiring a Field Service Technician in Jackson, MS. You will install and configure software and hardware at customer sites, train end users, and create job aides for administrators.

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