Field Service Technician: Install, Repair & Onsite Support

Pitney Bowes OY; Jackson, Northern (MS, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Company car within first year

Travel opportunities

Job summary

Pitney Bowes in Jackson, MS is seeking a Field Service Technician to install and configure software at customer sites, provide end-user training, and help drive revenue through service sales.

The role requires strong customer service, Windows/PC hardware knowledge, a valid driver's license, and willingness to travel to multiple customer locations. A degree in Electronics, Mechanics or Computer Science is preferred.

Qualifications

• AA degree in Electronics, Mechanics or CS or related field preferred.
• Willingness to undergo pre-employment drug screen and background check.
• Valid driver’s license with clean record; reliable vehicle for travel to customer locations.

Responsibilities

• Install and configure software and hardware at customer sites.
• Provide end-user training and create job aides.
• Contribute to revenue growth through service sales and billable work.
• Deliver solutions onsite and remotely; work independently as needed.
• Stay up to date on Pitney Bowes technology and processes.

Skills

Customer service

Communication

Problem solving

Networking

Team player

Travel readiness

Education

AA Electronics/Mechanics/CS

Related field acceptable

Tools

Windows OS

PC hardware

Mailing equipment

Remote support tools

Job description

Pitney Bowes in Jackson, MS is seeking a Field Service Technician to install and configure software at customer sites, provide end-user training, and help drive revenue through service sales.

The role requires strong customer service, Windows/PC hardware knowledge, a valid driver's license, and willingness to travel to multiple customer locations. A degree in Electronics, Mechanics or Computer Science is preferred.