Onsite QA & Compliance Specialist

Career Team; Center (TX); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Dental insurance

Paid vacation

Job summary

Career Team is seeking a Quality Assurance Specialist to conduct case file reviews, monitor data integrity, and ensure program compliance with contract requirements. This onsite role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project.

Work is performed under the supervision of the Quality Assurance Manager. The ideal candidate has a Bachelor's degree and 2+ years in QA, with strong Excel skills and

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• 2+ years of experience in quality assurance, monitoring, compliance, or case management.
• Knowledge of WIOA, TANF, and/or SNAP eligibility and documentation requirements.
• Strong attention to detail with organizational, analytical, research, and critical thinking skills.
• Proficiency with MS Excel and ability to learn specialized databases and software systems.

Responsibilities

• Conduct regular reviews of participant case files to evaluate accuracy, completeness, and compliance with federal WIOA/TANF, state, local, and corporate policies.
• Monitor data entered into Work In Texas and other participant information systems for accuracy and timeliness.
• Identify deficiencies and trends, document findings, and recommend corrective action.
• Provide internal monitoring, second reviews, and oversight of program activities and requirements.
• Support staff in resolving file and data issues to ensure no disallowed costs on eligibility.
• Work with staff to ensure correct documents and case notes are entered into the system for all services provided to customers.
• Prepare and present quality assurance reports and dashboards to project leadership.
• Assist with preparation for and response to program monitoring and audits.

Skills

Attention to detail

MS Excel

Analytical skills

Communication skills

Valid Driver's License

Education

Bachelor's degree or equivalent

Tools

MS Excel

Google Sheets

Job description

Career Team is seeking a Quality Assurance Specialist to conduct case file reviews, monitor data integrity, and ensure program compliance with contract requirements. This onsite role identifies deficiencies, supports corrective action, and contributes to a culture of continuous improvement across the Deep East Texas project.

Work is performed under the supervision of the Quality Assurance Manager. The ideal candidate has a Bachelor's degree and 2+ years in QA, with strong Excel skills and