Quality Assurance & Compliance Specialist

Career-Team-36cf2150; Jasper (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare benefits

Dental benefits

Paid time off

Job summary

Career Team in Texas is seeking a Quality Assurance Specialist to conduct case file reviews, monitor data integrity, and ensure program compliance with contract requirements.

Under the Quality Assurance Manager, you will identify deficiencies, support corrective action, and prepare QA reports and dashboards for project leadership. This onsite role requires attention to detail, strong organizational skills, and a commitment to confidentiality.

Qualifications

• Bachelor's degree or equivalent education and experience.
• 2+ years of quality assurance, monitoring, or case management.
• Knowledge of WIOA, TANF, and/or SNAP eligibility requirements.
• Strong attention to detail and organizational/analytical skills.
• MS Excel proficiency and ability to learn databases.

Responsibilities

• Conduct regular reviews of participant case files for accuracy and compliance.
• Monitor data in Work In Texas and other systems for timeliness and accuracy.
• Identify deficiencies, document findings, and recommend corrective action.
• Provide internal monitoring, second reviews, and oversight of program activities.
• Assist with preparation for program monitoring and audits.
• Support development and improvement of policies and quality management practices.
• Maintain confidentiality and integrity of participant information.

Skills

Attention to detail

Organizational skills

Analytical thinking

Communication skills

Time management

MS Excel proficiency

Data accuracy

Education

Bachelor's degree or equivalent experience

Master's degree or MBA

Tools

MS Excel

Google Sheets

Job description

Career Team in Texas is seeking a Quality Assurance Specialist to conduct case file reviews, monitor data integrity, and ensure program compliance with contract requirements.

Under the Quality Assurance Manager, you will identify deficiencies, support corrective action, and prepare QA reports and dashboards for project leadership. This onsite role requires attention to detail, strong organizational skills, and a commitment to confidentiality.