Onsite Property Manager — Resident Experience & Ops Lead

B.HOM Student Living; Tucson (AZ); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus

Benefits package

401(k) with company match

Paid parental leave

Job summary

B.HOM Student Living is seeking an Assistant General Manager to oversee day-to-day on-site operations at Aspire Tucson Apartments in Tucson, AZ. You will partner with the General Manager to drive revenue, manage expenses, and ensure resident satisfaction by coordinating with maintenance and the leasing team.

The role emphasizes strong leadership, adherence to policies, and reporting accuracy while contributing to a high-performance property team.

Qualifications

• Experience in property management is required.
• Strong understanding of property operations and financial fundamentals.
• Excellent communication across levels.
• Strong customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems.
• Demonstrated leadership and team support capabilities.
• Ability to obtain required state leasing license within required timeframe.

Responsibilities

• Partner with the General Manager to maximize revenue and manage expenses within budget.
• Ensure accuracy of financial data, reporting, and revenue-related analytics.
• Oversee rent collection processes and coordinate with collection agencies as needed.
• Ensure all billing and revenue entries are accurate within property management systems.
• Respond to resident service requests and ensure timely resolution with maintenance team.
• Maintain high levels of resident satisfaction through proactive communication and follow-up.
• Assist with leasing activities including tours, applications, and lease execution.
• Inspect units, common areas, and property conditions to ensure standards are maintained.
• Support unit turns and readiness for scheduled move-ins.
• Partner with the General Manager to implement and maintain operational standards.
• Assist in training and developing on-site team members.
• Support scheduling and coordination of team activities and responsibilities.
• Ensure adherence to safety policies, inspections, and key control procedures.
• Ensure compliance with local, state, and federal housing and employment laws.
• Support eviction processes in coordination with legal counsel when required.
• Compile and analyze data for reporting and operational insights.
• Stay informed on industry trends and local market conditions.
• Support planning and execution of resident events and programming.
• Partner with Resident Life teams to enhance community engagement.

Skills

Property management

Operations & finance

Communication

Customer service

Multi-tasking

Microsoft Office

Leadership

Leasing license

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

B.HOM Student Living is seeking an Assistant General Manager to oversee day-to-day on-site operations at Aspire Tucson Apartments in Tucson, AZ. You will partner with the General Manager to drive revenue, manage expenses, and ensure resident satisfaction by coordinating with maintenance and the leasing team.

The role emphasizes strong leadership, adherence to policies, and reporting accuracy while contributing to a high-performance property team.