Onsite Property Operations Manager

B.HOM Student Living; Atlanta (GA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based bonus opportunities

Comprehensive benefits package

401(k) with company match

Paid parental leave

Holidays and time off

Job summary

B.HOM Student Living in Atlanta, GA is seeking an Assistant General Manager to oversee on-site operations and help drive financial and resident-satisfaction goals. You will partner with the General Manager to maximize revenue, supervise the on-site team, manage leases, and ensure compliance with policies and applicable laws while delivering a best-in-class living experience for students.

This role requires leadership, strong communication, and the ability to handle weekend coverage and extended

Qualifications

• Previous experience in property management.
• Strong understanding of property operations and financial fundamentals.
• Excellent communication skills with the ability to interact across all levels.
• Strong customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems.
• Demonstrated leadership and team support capabilities.
• Ability to obtain any required state leasing license within required timeframe.

Responsibilities

• Partner with the General Manager to maximize revenue and manage expenses within budget.
• Ensure accuracy of financial data, reporting, and revenue-related analytics.
• Oversee rent collection processes and coordinate with collection agencies as needed.
• Ensure all billing and revenue entries are accurate within property management systems.
• Respond to resident service requests and ensure timely resolution with maintenance team.
• Maintain high levels of resident satisfaction through proactive communication and follow-up.
• Support resolution of resident concerns and ensure proper documentation and follow-through.
• Assist with leasing activities including tours, applications, and lease execution.
• Inspect units, common areas, and property conditions to ensure standards are maintained.
• Support unit turns and readiness for scheduled move-ins.
• Partner with the General Manager to implement and maintain operational standards.
• Assist in training and developing on-site team members.
• Support scheduling and coordination of team activities and responsibilities.
• Ensure adherence to safety policies, inspections, and key control procedures.
• Ensure compliance with local, state, and federal housing and employment laws.
• Support eviction processes in coordination with legal counsel when required.
• Compile and analyze data for reporting and operational insights.
• Stay informed on industry trends and local market conditions.
• Support planning and execution of resident events and programming.
• Partner with Resident Life teams to enhance community engagement.
• Perform other duties as assigned to support community success.

Skills

Property management

Financial fundamentals

Communication

Customer service

Multitasking

Microsoft Office

Leadership

Licensing

Education

Bachelor’s degree

Job description

B.HOM Student Living in Atlanta, GA is seeking an Assistant General Manager to oversee on-site operations and help drive financial and resident-satisfaction goals. You will partner with the General Manager to maximize revenue, supervise the on-site team, manage leases, and ensure compliance with policies and applicable laws while delivering a best-in-class living experience for students.

This role requires leadership, strong communication, and the ability to handle weekend coverage and extended