Onsite Property Manager - Growth & Resident Experience

B.HOM Student Living; Raleigh (NC); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Performance-based bonus

Medical, dental, vision

Résumé du poste

The Wilde - Raleigh, NC is managed by B.HOM Student Living. We are seeking an Assistant General Manager to oversee on-site operations, balance the budget, and enhance resident experience.

You will partner with the General Manager, supervise the on-site team, and ensure leasing activities run smoothly while maintaining compliance with housing laws and company policies. Strong leadership and communication are essential for success.

Qualifications

• Experience in property management and knowledge of operating fundamentals.
• Strong communication and customer service with problem-solving ability.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems.
• Ability to obtain required state leasing license within timeframe.

Responsabilités

• Partner with the General Manager to maximize revenue and manage expenses within budget.
• Ensure accuracy of financial data, reporting, and revenue-related analytics.
• Oversee rent collection processes and coordinate with collection agencies as needed.
• Ensure all billing and revenue entries are accurate within property management systems.
• Respond to resident service requests and ensure timely resolution with maintenance team.
• Maintain high levels of resident satisfaction through proactive communication and follow-up.
• Assist with leasing activities including tours, applications, and lease execution.
• Inspect units, common areas, and property conditions to ensure standards are maintained.
• Support unit turns and readiness for scheduled move-ins.
• Partner with the General Manager to implement and maintain operational standards.
• Assist in training and developing on-site team members.
• Support scheduling and coordination of team activities and responsibilities.
• Ensure adherence to safety policies, inspections, and key control procedures.
• Ensure compliance with local, state, and federal housing and employment laws.
• Support eviction processes in coordination with legal counsel when required.
• Compile and analyze data for reporting and operational insights.
• Stay informed on industry trends and local market conditions.
• Support planning and execution of resident events and programming.
• Partner with Resident Life teams to enhance community engagement.
• Perform other duties as assigned to support community success

Connaissances

Property management

Financial fundamentals

Communication skills

Customer service

Leadership

Microsoft Office

Team support

Leasing licensing

Formation

Bachelor’s degree

Description du poste

The Wilde - Raleigh, NC is managed by B.HOM Student Living. We are seeking an Assistant General Manager to oversee on-site operations, balance the budget, and enhance resident experience.

You will partner with the General Manager, supervise the on-site team, and ensure leasing activities run smoothly while maintaining compliance with housing laws and company policies. Strong leadership and communication are essential for success.