Assistant Manager

B.HOM Student Living; Raleigh (NC); Vor Ort; USD 36.000 - 54.000; Vollzeit

Zusammenfassung

B.HOM Student Living in Raleigh, NC is seeking a full-time Assistant Manager to support daily operations of a student housing community, handling leasing activities, resident relations, and events.

The role works with the Community Manager, processes applications/ renewals, maintains records, and coordinates maintenance requests. On-site presence is required, with occasional evenings or weekends as community needs require.

Qualifikationen

• Experience in property management, student housing, or hospitality.
• Strong administrative and organizational abilities with office software and record-keeping.
• Foundational knowledge of leasing practices and rent collection/reporting.
• Effective communication and interpersonal skills with residents and partners.

Aufgaben

• Assist with leasing activities and renewals.
• Manage resident inquiries and records; support rent collection.
• Coordinate maintenance requests and uphold property standards.
• Engage residents through marketing initiatives and events.
• Support Community Manager and assist with on-site operations.

Kenntnisse

Property management

Administrative skills

Leasing knowledge

Communication

On-site Raleigh

Ausbildung

High school diploma or equivalent

Post-secondary education preferred

Jobbeschreibung

Company Description

B.HOM Student Living is dedicated to redefining the student housing experience by creating vibrant, resident-focused communities supported by passionate, empowered teams. The company emphasizes a people-first culture where team members are trained, trusted, and encouraged to exceed expectations. Through intentional service and strong operational practices, B.HOM delivers distinctive living experiences that enhance students’ academic and social journeys. The organization also focuses on building trusted partnerships with property owners and clients while offering meaningful, purpose-driven careers to its team members. Team members at B.HOM are encouraged to grow professionally within a collaborative, service-oriented environment.

Role Description

The Assistant Manager is a full-time, on-site role based in Raleigh, NC, responsible for supporting the daily operations of a student housing community. This role assists with leasing activities, resident relations, and community engagement to ensure a positive and welcoming environment for residents. The Assistant Manager helps manage administrative tasks, including handling resident inquiries, processing applications and renewals, maintaining accurate records, and supporting rent collection efforts. This position works closely with the Community Manager to coordinate maintenance requests, uphold property standards, and ensure compliance with company policies and procedures. The Assistant Manager also contributes to marketing initiatives, event planning, and the implementation of service-focused programs that enhance the resident experience.

Qualifications

• Experience in property management, student housing, or hospitality, with skills in resident relations, customer service, and community engagement.
• Strong administrative and organizational abilities, including proficiency with office software, record-keeping, and task prioritization.
• Foundational knowledge of leasing practices and basic financial processes such as rent collection and reporting.
• Effective communication and interpersonal skills, with the ability to collaborate with team members and interact professionally with residents and partners.
• Problem-solving and conflict-resolution skills, with a focus on providing solutions that support resident satisfaction and operational efficiency.
• Ability to work on-site in Raleigh, NC, with flexibility to support occasional evenings or weekends as community needs require.
• Previous experience in a student-focused or campus-adjacent environment is beneficial.
• High school diploma or equivalent required; post-secondary education in business, hospitality, or a related field is preferred.