Onsite Property Maintenance & Customer Service Coordinator

Energy Jobline ZR; New York (NY); On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

Outstanding benefits

On-site work

Job summary

CBIZ Talent & Compensation Solutions is seeking two on-site Customer Service - Property Management Maintenance Services Coordinators for a Glen Oaks, NY real estate client. You will manage inquiries from tenants, vendors, and staff, enter work orders, and coordinate maintenance requests with urgency and professionalism.

The role requires 2+ years of client service experience, strong communication, and proficiency in MS Office. Property management experience is a plus.

Qualifications

• 2+ years of client service experience.
• Excellent written and verbal communication.
• Proficient in Word, Excel, and Outlook.
• Property management experience a plus.

Responsibilities

• Receive incoming calls from tenants, shareholders, maintenance, and vendors regarding work order requests.
• Enter work order requests into database.
• Coordinate and follow-up with tenants, vendors, and maintenance staff as to status of request.
• Generate, follow-up, and finalize in-house service orders.
• Calmly handle large volume of emergency and non-emergency calls.
• Utilize radio equipment and GPS to maintain contact and efficiency with Field personnel.
• Assist walk-ins.
• Identify building issues causing problems.
• Prepare correspondence.
• Handle various Shareholder and complaints and requests.
• Departmental filing.

Skills

Client service

Communication

MS Office

Phone & email support

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CBIZ Talent & Compensation Solutions is seeking two on-site Customer Service - Property Management Maintenance Services Coordinators for a Glen Oaks, NY real estate client. You will manage inquiries from tenants, vendors, and staff, enter work orders, and coordinate maintenance requests with urgency and professionalism.

The role requires 2+ years of client service experience, strong communication, and proficiency in MS Office. Property management experience is a plus.