Maintenance Coordinator

SBH Community Service Network Inc.; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Sbhonline is seeking a highly organized and proactive Maintenance Coordinator to support maintenance operations for residential and commercial properties in Brooklyn, NY. This full-time office-based role will involve coordinating maintenance requests, scheduling repairs, and ensuring timely resolution of issues.

The ideal candidate should have strong organizational skills, excellent communication abilities, and proficiency with office software. You will work closely with vendors, tenants, and the maintenance team to ensure effective operations.

Qualifications

• Strong organizational and multitasking skills.
• Proficiency with basic computer applications and office software.
• Excellent communication and customer service skills.
• Ability to work effectively with tenants, vendors, and team members.
• Detail-oriented with strong follow-up and problem-solving abilities.

Responsibilities

• Receive and manage maintenance requests across properties.
• Communicate with tenants, vendors, and maintenance staff.
• Schedule repairs and preventive maintenance tasks.
• Maintain accurate work orders in the AppFolio system.
• Assign tasks to maintenance personnel and monitor progress.

Skills

Strong organizational skills

Multitasking skills

Excellent communication skills

Customer service skills

Problem-solving abilities

Job description

Maintenance Coordinator

Location: Brooklyn, NY

Employment Type: Full-Time

Schedule: Monday through Friday – 9:00 AM to 5:00 PM

Salary: Based on Experience

Description

A property management company is seeking a highly organized and proactive Maintenance Coordinator to support the maintenance operations of a large real estate portfolio consisting of residential and commercial properties. This full-time office‑based position is located in Fort Greene, Brooklyn, and plays a key role in ensuring maintenance requests are handled efficiently and completed in a timely manner.

The ideal candidate is detail‑oriented, responsive, and able to coordinate effectively with tenants, vendors, and internal maintenance staff.

What You’ll Do

• Receive, manage, and coordinate incoming maintenance requests across a large property portfolio
• Communicate with tenants, vendors, contractors, and maintenance staff regarding repairs and service requests
• Schedule repairs, preventive maintenance, and service appointments
• Maintain accurate and up‑to‑date work orders within the AppFolio property management system
• Assign tasks to maintenance personnel and monitor progress through completion
• Follow up on all open tickets to ensure timely resolution and prevent oversights
• Coordinate with building cleaners, maintenance technicians, and outside vendors
• Assist with repairs related to insurance requirements, violations, Section 8 inspections, and compliance matters
• Answer incoming calls and direct inquiries appropriately
• Provide administrative support related to maintenance operations and tenant communication

Requirements

• Strong organizational and multitasking skills
• Proficiency with basic computer applications and office software
• Excellent communication and customer service skills
• Ability to work effectively with tenants, vendors, and team members
• Detail‑oriented with strong follow‑up and problem‑solving abilities