Onsite Production Print Specialist & Printer Fleet Coordinator - Southfield MI

appliedinnovation; Southfield (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Short-term disability

401(k)

Paid vacation

Paid holidays

Job summary

Applied Innovation is seeking a self-directed, detail-oriented Onsite Print Specialist & Fleet Coordinator for a client location in the Owosso area, based in Southfield, MI. This entry-level role runs Monday through Friday, 7:30 am to 4 pm, onsite.

You will manage Print Center operations and fleet activities, maintain inventories, coordinate with client IT, and ensure service levels align with SLAs. Background and client clearances, including flu vaccination, are required.

Qualifications

• Entry level role requiring dependability and organization.
• Excellent customer service skills required.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to manage multiple tasks and maintain logs.

Responsibilities

• Print Center management: manage site operations printing needs and output.
• Operate high-volume production and office printers.
• Complete print production, delivery, and output requirements.
• Maintain on-site inventory of parts and supplies.
• Fleet management: replenishment, device swaps, moves, installations.
• Liaise with client IT and Service Department; ensure SLAs.
• Document daily logs and report activities.

Skills

Self-directed

Detail-oriented

Customer service

Microsoft Office

Multi-tasking

Organizational skills

Tools

Printing equipment

Inventory tools

Job description

Applied Innovation is seeking a self-directed, detail-oriented individual to assist in the day-to-day operations for one of our client locations in the Owosso area in this entry level position. This is a Monday to Friday 7:30 am - 4 pm position located in Southfield, MI.

As an Onsite Print Specialist & Fleet Coordinator, below is a list of the essential duties and responsibilities.

Print Center Management

• Develop, implement, and manage all site operations printing needs
• Operate both high volume production print equipment and office print production equipment
• Complete print production, delivery, and output requirement needs of the Print Center
• Document creation capabilities
• Responsible for on-site inventory of parts and supply items

Fleet Management

• First responder/ First level triage
• Supply replenishment
• Hot-swap device management
• Coordination and assistance with equipment moves and installations

Additional Responsibilities

• Liaison with client IT
• Central contact for both the Applied Innovation Customer Loyalty Center and Service Department
• Establish best practices and Standard Operating Procedures
• Maintain daily logs
• Reporting
• Understanding and adherence of contractual Service Level Agreements
• Perform other duties as assigned
  

Excellent customer service skills are essential, and candidates must be dependable, professional, organized, detail-oriented and able to perform multiple tasks simultaneously. Proficient in Microsoft Office tools, including Outlook, Excel and Word. Demonstrated understanding of printing technologies, working knowledge of machines and tools, including their designs and uses, is a plus. This position requires background clearance, along with client clearance requirements, including flu vaccination.

Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, and paid holidays

• medical
• dental
• life
• short-term disability
• 401(k)
• paid vacation
• paid holidays