Onsite Production Print Specialist & Printer Fleet Coordinator - Owosso MI

Applied Innovation; Owosso, Northern (MI, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Full benefits

Job summary

Applied Innovation is seeking a self-directed, detail oriented individual for an entry level position to assist in day-to-day operations at a client location in the Owosso area. The role runs Monday–Friday, 7:30 am–4 pm and is based in Southfield, MI.

Responsibilities include managing print center operations, operating production and office print equipment, validating output requirements, maintaining inventory, and coordinating with client IT.

Qualifications

• Excellent customer service skills are essential.
• Dependable, professional, organized and detail oriented.
• Proficient in Microsoft Office: Outlook, Excel and Word.
• Ability to perform multiple tasks simultaneously.

Responsibilities

• Develop, implement, and manage all site operations printing needs.
• Operate high volume production print equipment and office print production equipment.
• Complete print production, delivery, and output requirement needs of the Print Center.
• Document creation capabilities.
• Responsible for on-site inventory of parts and supply items.
• First responder/ First level triage in Fleet Management.
• Supply replenishment and coordination of equipment moves and installations.
• Liaison with client IT and serve as central contact for Loyalty Center and Service Department.
• Establish best practices and Standard Operating Procedures; maintain daily logs and reporting.

Skills

Customer service

Detail oriented

Organized

Multitasking

Microsoft Office

Tools

Print equipment

Office printers

Job description

Applied Innovation is seeking a self-directed, detail-oriented individual to assist in the day-to-day operations for one of our client locations in the Owosso area in this entry level position. This is a Monday to Friday 7:30 am - 4 pm position located in Southfield, MI.

Print Center Management

• Develop, implement, and manage all site operations printing needs
• Operate both high volume production print equipment and office print production equipment
• Complete print production, delivery, and output requirement needs of the Print Center
• Document creation capabilities
• Responsible for on-site inventory of parts and supply items

Fleet Management

• First responder/ First level triage
• Supply replenishment
• Hot-swap device management
• Coordination and assistance with equipment moves and installations

Additional Responsibilities

• Liaison with client IT
• Central contact for both the Applied Innovation Customer Loyalty Center and Service Department
• Establish best practices and Standard Operating Procedures
• Maintain daily logs
• Reporting
• Understanding and adherence of contractual Service Level Agreements
• Perform other duties as assigned

Excellent customer service skills are essential, and candidates must be dependable, professional, organized, detail-oriented and able to perform multiple tasks simultaneously. Proficient in Microsoft Office tools, including Outlook, Excel and Word. Demonstrated understanding of printing technologies, working knowledge of machines and tools, including their designs and uses, is a plus. This position requires background clearance, along with client clearance requirements, including flu vaccination.

Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, and paid holidays