Onsite Production Print Specialist & Printer Fleet Coordinator - Monroe MI

RiseMe; Monroe (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, life insurance

401(k) plan with matching

Paid vacation and holidays

Job summary

Applied Innovation is seeking a self-directed, detail-oriented Onsite Print Specialist & Fleet Coordinator for a client location in the Owosso area, at Monroe Community College. This entry-level role runs Monday to Friday, 7:30 am to 4 pm and requires proficiency with Microsoft Office and printing equipment.

You will manage print center operations, fleet tasks, and coordinate with client IT and service teams. Ideal candidates are dependable, organized, and able to handle multiple tasks.

Qualifications

• Excellent customer service skills and ability to multi-task.
• Detail-oriented with strong organizational skills.
• Proficient with Microsoft Outlook, Excel and Word.

Responsibilities

• Oversee Print Center operations including managing production print needs.
• Operate production and office print equipment and handle output requirements.
• Maintain on-site inventory of parts and supplies and document processes.
• Liaise with client IT and serve as central contact for loyalty and service teams.
• Develop and follow SOPs and maintain daily logs and reporting.

Skills

Customer service

Detail-oriented

Microsoft Office

Printing tech

Tools

High-volume printers

Office printers

Job description

Applied Innovation is seeking a self-directed, detail-oriented individual to assist in the day-to-day operations for one of our client locations in the Owosso area in this entry level position. This is a Monday to Friday 7:30 am - 4 pm position located at Monroe Community College at a client locationin our print shop.As an Onsite Print Specialist & Fleet Coordinator, below is a list of the essential duties and responsibilities.

Print Center Management

• Develop, implement, and manage all site operations printing needs
• Operate both high volume production print equipment and office print production equipment
• Complete print production, delivery, and output requirement needs of the Print Center
• Document creation capabilities
• Responsible for on-site inventory of parts and supply items

Fleet Management

• First responder/ First level triage
• Supply replenishment
• Hot-swap device management
• Coordination and assistance with equipment moves and installations

Additional Responsibilities

• Liaison with client IT
• Central contact for both the Applied Innovation Customer Loyalty Center and Service Department
• Establish best practices and Standard Operating Procedures
• Maintain daily logs
• Reporting
• Understanding and adherence of contractual Service Level Agreements
• Perform other duties as assigned
  

Excellent customer service skills are essential, and candidates must be dependable, professional, organized, detail-oriented and able to perform multiple tasks simultaneously. Proficient in Microsoft Office tools, including Outlook, Excel and Word. Demonstrated understanding of printing technologies, working knowledge of machines and tools, including their designs and uses, is a plus. This position requires background clearance, along with client clearance requirements, including flu vaccination.

Applied Innovation offers a full benefit program that includes medical, dental, life, short-term disability, 401(k), paid vacation, and paid holidays