Onsite Production Admin — Growth, PTO & Ownership

Groundworks; Normal (IL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Base pay plus bonus

Annual events and tours

Internal promotion from within

Employee ownership program

Tuition reimbursement

PTO and holidays

Comprehensive benefits

Job summary

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant to support our field and leadership teams. You will handle timekeeping, scheduling, paperwork, and customer communications to keep projects on track and ensure a seamless customer experience.

The role requires a high‑energy, positive attitude in a fast‑paced, customer service oriented environment. Onsite, full‑time with competitive pay and internal growth opportunities.

Qualifications

• High School Degree/GED.
• 1-2 years Administrative Assistant experience preferred.
• Previous call center or customer service preferred.
• Must be positive and motivated with excellent communications skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent oral and verbal communication.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Schedule new projects and warranty work.
• Confirmation calls to customers regarding upcoming projects.
• Order permits and engineering reports for upcoming projects.
• Great customer experiences and service is how we built our reputation.
• Update customer records for accuracy.

Skills

Customer service

Time management

Communication

Data accuracy

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

CRM software

Job description

Groundworks, North America’s leader in foundation solutions, seeks a Production Administrative Assistant to support our field and leadership teams. You will handle timekeeping, scheduling, paperwork, and customer communications to keep projects on track and ensure a seamless customer experience.

The role requires a high‑energy, positive attitude in a fast‑paced, customer service oriented environment. Onsite, full‑time with competitive pay and internal growth opportunities.