Production Operations Coordinator — Admin & Support

Groundworks; Sunnyvale (CA); On-site; USD 30,000 - 45,000; Full time

Job summary

Groundworks, North America’s leader in foundation solutions, is seeking a Production Administrative Assistant to support our field teams and leadership. You will handle timekeeping, document packages, purchase orders, and customer interactions to keep projects on track.

This full-time onsite role requires a positive, proactive communicator with strong computer skills and a reliable work ethic. You’ll contribute to timely installs, accurate records, and a seamless customer experience while

Qualifications

• High School Degree or GED required.
• 1–2 years Administrative Assistant experience preferred.
• Previous call center or customer service preferred.
• Positive and motivated with excellent communications skills.
• Ability to adapt quickly to changes in work strategy.
• Excellent computer skills.

Responsibilities

• Provide administrative support for timekeeping.
• Create weekly job packs.
• Create and close purchase orders.
• Ensure office equipment is in working order (scheduling maintenance).
• Deliver great customer experiences and service.
• Set and confirm install dates.
• Mail customer information packets.
• Follow up with customers on various issues.
• Update customer records for accuracy.

Skills

Customer service

Communication skills

Organized

Attention to detail

Time management

Adaptability

MS Office

Data entry

Education

High School Diploma

Tools

MS Office

Job description

Groundworks, North America’s leader in foundation solutions, is seeking a Production Administrative Assistant to support our field teams and leadership. You will handle timekeeping, document packages, purchase orders, and customer interactions to keep projects on track.

This full-time onsite role requires a positive, proactive communicator with strong computer skills and a reliable work ethic. You’ll contribute to timely installs, accurate records, and a seamless customer experience while