Onsite Private Events & Operations Manager

confidential; United States; On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Unlimited PTO

Paid holidays

Paid sick leave

Health insurance (single and family)

Vision and dental coverage

Life insurance

401(k) plan with discretionary match

Concession/merchandise discounts

Free parking

Complimentary baseball tickets

Job summary

Baltimore Orioles is seeking a Manager of Private Events Service & Operations in Baltimore, MD. This role leads the execution of private events that support revenue goals, collaborating with multiple internal teams and external partners to ensure flawless delivery from planning to load-out.

The position requires a Bachelor’s degree and 3–6 years of related experience in client services and sports/entertainment operations, offering a competitive salary and comprehensive benefits.

Qualifications

• Bachelor’s degree in a related field preferred.
• 3–6 years of experience in client services, live experiences, and sports/entertainment operations.

Responsibilities

• Serve as the primary point of contact for clients from confirmed booking through event completion, ensuring expectations are clearly communicated and executed.
• Collaborate with the Director of Booking to transition events from booking to execution and coordinate planning with internal and external partners.
• Lead cross-functional planning with Ballpark Operations, Guest Experience, Levy, Housekeeping, Parking, A/V, security and other vendors to execute each event.
• Oversee pre-event planning, timelines, vendor requirements, menu selections, guest counts, and load-in/out plans; address potential issues early.
• Act as on-site manager and communication lead, resolving issues in real time while maintaining high service levels.
• Ensure readiness of facilities and adherence to standards for event delivery.
• Manage financials of events including invoices, expenses, and post-event audits, and communicate final numbers to Accounting.
• Complete post-event recaps and identify opportunities to improve execution and profitability.
• Support review of upcoming events and operational needs to ensure coordination between booking and event services.
• Represent the organization professionally with clients, guests, vendors, and internal teams.

Skills

Client services

Live experiences

Sports/entertainment operations

Education

Bachelor’s degree in Sports Management, Marketing, Hospitality, Business Administration, or related field

Job description

Baltimore Orioles is seeking a Manager of Private Events Service & Operations in Baltimore, MD. This role leads the execution of private events that support revenue goals, collaborating with multiple internal teams and external partners to ensure flawless delivery from planning to load-out.

The position requires a Bachelor’s degree and 3–6 years of related experience in client services and sports/entertainment operations, offering a competitive salary and comprehensive benefits.