Onsite Practice Operations Manager – Urgent Care & Clinics

Beth Israel Lahey Health; Milton (MA); On-site; USD 100,000 - 130,000; Full time

Job summary

Beth Israel Lahey Health in Milton/Quincy, MA is seeking a Practice Operations Manager to oversee the Urgent Care and Medical Specialties Centers. This onsite role reports to the Nurse Director/Practice Administrator and focuses on daily operations, program development, staffing, and coordination with hospital services.

Responsibilities include implementing workflows, managing budgets, and promoting efficient patient care while ensuring regulatory compliance.

Qualifications

• Bachelor's degree in a related field preferred or healthcare experience.
• 1–2 years practice management experience in medical/ambulatory settings required.
• Current CPR certification.

Responsibilities

• Oversee day-to-day operations of Urgent Care and Medical Specialties.
• Supervise staff, develop workflows, and manage budgets and metrics.
• Coordinate building operations and service integration across departments.
• Lead recruitment, onboarding, and performance improvement processes.
• Ensure compliance with policies, safety regulations, and revenue cycle activities.

Skills

Communication skills

Problem solving

Organizational skills

Multitasking

Proactive adaptability

Education

Bachelor's Degree in a related field

Master's Degree in healthcare

Tools

Microsoft Office

Scheduling software

Job description

Beth Israel Lahey Health in Milton/Quincy, MA is seeking a Practice Operations Manager to oversee the Urgent Care and Medical Specialties Centers. This onsite role reports to the Nurse Director/Practice Administrator and focuses on daily operations, program development, staffing, and coordination with hospital services.

Responsibilities include implementing workflows, managing budgets, and promoting efficient patient care while ensuring regulatory compliance.