Onsite Practice Assistant II: Patient Services

The General Hospital Corporation; Boston (MA); Vor Ort; USD 28.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental Insurance

Vision Insurance

403b retirement plan

Tuition reimbursement

MBTA pass discount

Zusammenfassung

The General Hospital Corporation in Boston is seeking a Practice Assistant II to support patients, providers, and the care team in a friendly, organized office environment. This onsite administrative role does not involve direct patient care but ensures smooth clinic operations.

You will greet patients, manage check-in/out, handle phones, process billing and records, serve as a Super User for scheduling and billing systems, and help train colleagues as your experience grows.

Qualifikationen

• High school diploma or equivalent required.
• 2-3 years of office experience required.
• CMAA certification preferred.

Aufgaben

• Greet patients; manage check-in/check-out and scheduling.
• Answer phones; assist callers and maintain appointment records.
• Handle messages for authorizations, provider questions, prescriptions, test results.
• Process billing forms; accept co-pays and scan documents into patient records.
• Request medical records and lab results; file materials and distribute mail/faxes.
• Type forms, records, schedules, and memos as directed.
• Serve as a Super User for scheduling, registration, and billing; train colleagues.
• Take on advanced tasks such as surgical scheduling and schedule changes.

Kenntnisse

Written and verbal communication

Organization

Time management

Phone etiquette

Ausbildung

High school diploma or equivalent

Certified Medical Administrative Assistant (CMAA)

Tools

Microsoft Office Suite

Jobbeschreibung

The General Hospital Corporation in Boston is seeking a Practice Assistant II to support patients, providers, and the care team in a friendly, organized office environment. This onsite administrative role does not involve direct patient care but ensures smooth clinic operations.

You will greet patients, manage check-in/out, handle phones, process billing and records, serve as a Super User for scheduling and billing systems, and help train colleagues as your experience grows.