Clinical Practice Admin Pro (Onsite)

Massachusetts General Hospital; Boston (MA); Sur place; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass

Résumé du poste

The General Hospital Corporation is seeking an experienced Administrative Office Professional to support Internal Medicine Associates. You will manage patient scheduling, registration, and billing processes, supervise routine tasks, and help coordinate day-to-day operations across a busy clinical practice.

The role emphasizes independent work, strong communication, and attention to detail while ensuring smooth patient visits from check-in to checkout.

Qualifications

• High school diploma or equivalent required; experience cannot be substituted.
• Three to five years of office experience.
• Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
• Knowledge of office operations, standards, and procedures, including filing, copying, scanning, printing, and faxing.
• Ability to manage non-routine phone calls, take complete and accurate messages, and resolve routine issues appropriately.
• Strong written and verbal communication skills, including composing and editing emails, memos, and letters.
• Excellent organization and time-management skills, with the ability to manage multiple tasks, follow established protocols, and work effectively within systems.
• Strong proofreading and document-editing skills.

Responsabilités

• Coordinate patient appointments, maintain scheduling records, respond to routine inquiries, and support check-in and check-out activities.
• Complete routine administrative and clerical work for a clinical service or physician practice.
• Process patient billing forms, accept co-payments when required, and scan documents into patient medical records/LMR.
• Handle, screen, or route messages regarding prior authorizations, provider questions, prescription refills, and test results.
• Serve as a "Super User" for scheduling, registration, and billing systems, providing guidance and training to colleagues.
• Perform advanced or specialized functions, such as surgical scheduling and schedule changes or blocking, as needed.
• Provide functional guidance to Office and Practice Assistants and, in partnership with the Supervisor, help oversee daily staff activities.

Connaissances

Administrative experience

Scheduling experience

Independent worker

Formation

High school diploma or equivalent

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

The General Hospital Corporation is seeking an experienced Administrative Office Professional to support Internal Medicine Associates. You will manage patient scheduling, registration, and billing processes, supervise routine tasks, and help coordinate day-to-day operations across a busy clinical practice.

The role emphasizes independent work, strong communication, and attention to detail while ensuring smooth patient visits from check-in to checkout.