Onsite Pharmacy Call Center Technician - West Reading, FT

Cencora; Reading (Berks County); On-site; USD 42,000 - 54,000; Full time

Job summary

Cencora in West Reading, PA seeks a Pharmacy Call Center Technician for an onsite, full-time role. You will create patient profiles, input prescription data, and resolve insurance issues within a busy ambulatory pharmacy setting.

Required two years of ambulatory pharmacy experience and a Pharmacy Technician Certification Board (PTCB) certification; state license contact is recommended if equivalent. Training and benefits offered.

Qualifications

• Ability to communicate effectively both orally and in writing.
• Ability to work quickly and accurately under time and volume constraints.
• Strong interpersonal and customer service skills.
• Familiarity with pharmaceutical products and drug interactions.
• Strong organizational skills and attention to detail.
• Good analytical skills.

Responsibilities

• Create patient profiles in the pharmacy information system.
• Enter prescription plan information for processing and adjudication.
• Enter new patient prescription data into the system.
• Resolve insurance and reimbursement issues with providers, patients, and pharmacists.

Skills

Communication

Time management

Interpersonal skills

Customer service

Pharmaceutical knowledge

Organization

Analytical thinking

Education

Pharmacy technician certification (PTCB)

Job description

Cencora in West Reading, PA seeks a Pharmacy Call Center Technician for an onsite, full-time role. You will create patient profiles, input prescription data, and resolve insurance issues within a busy ambulatory pharmacy setting.

Required two years of ambulatory pharmacy experience and a Pharmacy Technician Certification Board (PTCB) certification; state license contact is recommended if equivalent. Training and benefits offered.