Onsite Patient Services Specialist | Contract to Hire

Hiregy; Tampa (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Substance use experience

Mental health experience

Job summary

Hiregy in Tampa is seeking a Patient Services Representative to manage reception, answer calls, coordinate appointments, and maintain organized records in a fast-paced clinical setting.

You will verify insurance eligibility, discuss benefits with patients, process enrollments and copays, and document details in the Welligent EHR. This onsite role requires strong customer service, basic MS Office skills, and accuracy in data entry.

Qualifications

• Must have 1 year of customer service/administrative experience.
• Basic math, written and verbal communication skills.
• Must be male due to BFOQ, related to working with a male population.

Responsibilities

• Provide administrative support including reception operations and answering calls.
• Assist visitors, coordinate appointments, and maintain records.
• Review insurance benefits, enrollments, and collect copayments.
• Verify insurance eligibility and document benefits in the EHR.
• Schedule appointments and generate operational reports.
• Deliver customer service and maintain patient records; assist with lab coverage as needed.

Skills

Customer service

Education

High School Diploma or equivalent

Tools

MS Office

Excel

Access

Job description

Hiregy in Tampa is seeking a Patient Services Representative to manage reception, answer calls, coordinate appointments, and maintain organized records in a fast-paced clinical setting.

You will verify insurance eligibility, discuss benefits with patients, process enrollments and copays, and document details in the Welligent EHR. This onsite role requires strong customer service, basic MS Office skills, and accuracy in data entry.