Onsite Patient Services & Scheduling Coordinator

Akron Children's Hospital; Cleveland (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Akron Children's Hospital in Cleveland, Ohio, is seeking a full-time Patient Service Representative to deliver business, financial, and appointment-related services. Responsibilities include nurturing patient relationships, handling scheduling, and ensuring a smooth office operation.

The ideal candidate will have a high school diploma, experience in healthcare, and proficiency with Microsoft Office. This onsite role offers a dynamic environment focused on fostering a positive patient experience.

Qualifications

• Experience in an office setting, preferably healthcare.
• Ability to communicate effectively with patients and families.
• Experience with faxing, copying, filing, and other general office duties.

Responsibilities

• Develops positive relationships with patients and families.
• Performs point-of-service activities and schedules patient visits.
• Manages third-party payors and collection of co-pays.

Skills

Interpersonal skills

Organizational skills

Basic math skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Computerized scheduling system

Medical terminology knowledge

Job description

Akron Children's Hospital in Cleveland, Ohio, is seeking a full-time Patient Service Representative to deliver business, financial, and appointment-related services. Responsibilities include nurturing patient relationships, handling scheduling, and ensuring a smooth office operation.

The ideal candidate will have a high school diploma, experience in healthcare, and proficiency with Microsoft Office. This onsite role offers a dynamic environment focused on fostering a positive patient experience.