Onsite Patient Services Coordinator

UCLA Health; Torrance (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Torrance, CA is seeking a patient services coordinator to support physicians and patients in the practice, acting as a liaison and helping patients access services. You will coordinate communication with referring physicians and guide patients to resources.

The role uses EPIC/Care Connect for follow-up, ensuring smooth referrals and compassionate service in a fully on-site setting. Salary range is hourly: $31.88–$45.66.

Qualifications

• Must be able to set priorities reflecting the relative importance of responsibilities.
• Able to build and maintain productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Ability to creatively balance competing demands into a productive work environment.
• Strong verbal communication to convey complex issues clearly in formal and informal settings.
• Interact diplomatically and sympathetically with patients at varying health levels.

Responsibilities

• Act as a liaison for patients and physicians within the practice.
• Assist patients in accessing services within the health system.
• Facilitate communication with referring physicians.
• Refer patients to appropriate resources.
• Provide follow-up via telephone and EPIC/Care Connect.

Skills

Prioritization skills

Relationship management

Creative problem-solving

Verbal communication

Diplomacy with patients

Job description

UCLA Health in Torrance, CA is seeking a patient services coordinator to support physicians and patients in the practice, acting as a liaison and helping patients access services. You will coordinate communication with referring physicians and guide patients to resources.

The role uses EPIC/Care Connect for follow-up, ensuring smooth referrals and compassionate service in a fully on-site setting. Salary range is hourly: $31.88–$45.66.