Oncology Scheduler & Patient Concierge

UCLA Health; Santa Monica (CA); On-site; USD 91,459,000 - 130,833,000; Full time

Job summary

UCLA Health in Santa Monica, CA, is seeking a dedicated support professional to assist physicians and patients within the health system. The role emphasizes liaison work, helping patients access services, coordinating with referring physicians, and ensuring follow-up using Epic/Care Connect.

The position is full-time, on-site in Santa Monica, with a Monday–Friday schedule and a salary range based on an hourly rate. This role demands strong communication and patient-centered service.

Qualifications

• Ability to set priorities reflecting the relative importance of duties.
• Ability to establish and maintain productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Strong verbal communications to clearly convey complex problems.
• Ability to interact diplomatically with a patient population in varying health contexts.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Provide direct support to physicians and patients for assigned care physicians, acting as liaison and facilitating access to services within the health system.

Skills

Prioritization

Relationship building

Multi-tasking

Verbal communication

Diplomacy with patients

Clinic coverage

Job description

UCLA Health in Santa Monica, CA, is seeking a dedicated support professional to assist physicians and patients within the health system. The role emphasizes liaison work, helping patients access services, coordinating with referring physicians, and ensuring follow-up using Epic/Care Connect.

The position is full-time, on-site in Santa Monica, with a Monday–Friday schedule and a salary range based on an hourly rate. This role demands strong communication and patient-centered service.