Onsite Clinic Front Office & Patient Flow Coordinator

UCLA Health; Torrance (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Torrance, CA is seeking an on-site administrative and patient-care role to support clinic operations. You will coordinate patient flow from registration to discharge and collaborate with the Ambulatory Care clinic team to ensure smooth outpatient flow and high patient satisfaction.

The position may require full on-site work with a typical Mon-Fri schedule, 8:30am-5:30pm, in a fast-paced, high-volume clinical environment. Salary is hourly and reflects experience.

Qualifications

• Required: ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Required: excellent organizational skills and ability to prioritize assignments.
• Required: skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Required: excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.
• Preferred: skill in using a PC with Word, Excel, and Email.
• Preferred: experience with a database computer program.
• Preferred: knowledge of major medical insurance plans and types of coverage provided.
• Preferred: knowledge of medical terminology.

Responsibilities

• In this role, you will provide administrative and patient care to support in the clinic setting.
• You will assist in coordinating patient flow throughout the clinic, from registration to discharge.
• You will work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Skills

Professional communication

Organizational skills

Appointment scheduling

Interpersonal communication

Tools

Word

Excel

Email

Database software

Job description

UCLA Health in Torrance, CA is seeking an on-site administrative and patient-care role to support clinic operations. You will coordinate patient flow from registration to discharge and collaborate with the Ambulatory Care clinic team to ensure smooth outpatient flow and high patient satisfaction.

The position may require full on-site work with a typical Mon-Fri schedule, 8:30am-5:30pm, in a fast-paced, high-volume clinical environment. Salary is hourly and reflects experience.