Onsite Patient Financial Advocate — Impact & Benefits

Firstsource; Morgantown (WV); In loco; USD 21.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Vision insurance

Dental insurance

401K

Paid Time Off

Descrizione del lavoro

Firstsource Solutions USA, LLC is seeking a Patient Financial Advocate to screen patients on-site at a Morgantown hospital for eligibility assistance programs. The role involves reviewing census data to identify self-pay patients, initiating applications at the bedside when possible, and maintaining detailed documentation.

The position requires 1–3 years of related medical billing or eligibility experience, strong customer service, and basic computer skills.

Competenze

• High School Diploma or equivalent required.
• 1–3 years of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
• Previous customer service experience preferred.
• Must have basic computer skills.

Mansioni

• Screen patients on-site to determine eligibility for state, county, and federal programs.
• Initiate the application process bedside when possible.
• Document patient information on the in-house screening sheet and hospital system.
• Provide information and reports to client contacts about progress.
• Maintain confidentiality and meet referral goals.
• Perform on-site field visits as required.

Conoscenze

Customer service

Basic computer skills

Formazione

High School Diploma or equivalent

Descrizione del lavoro

Firstsource Solutions USA, LLC is seeking a Patient Financial Advocate to screen patients on-site at a Morgantown hospital for eligibility assistance programs. The role involves reviewing census data to identify self-pay patients, initiating applications at the bedside when possible, and maintaining detailed documentation.

The position requires 1–3 years of related medical billing or eligibility experience, strong customer service, and basic computer skills.