Onsite Patient Account & Insurance Specialist

Erlanger Health System; Williamsburg (Blair County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Benefit Package

401K + Matching

Paid Holidays

Paid Time Off

Job summary

Talentify is seeking a full-time Patient Account Representative to provide financial support to clients under facility management. This onsite role focuses on applying for state and local programs to secure funding and requires strong Excel and MS Office skills.

Responsibilities include reviewing claims, rebilling when needed, assisting with PA MA applications via COMPASS, verifying benefits, collecting copays, and maintaining productivity with daily accounting and reporting.

Qualifications

• HS diploma or GED; required.
• Three+ years’ admissions/collections experience in a hospital setting.
• Psychiatric experience preferred.

Responsibilities

• Call and status outstanding claims with third party payors.
• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims; resubmit electronically when available.
• Review explanation of benefits to ensure claims processed and paid correctly.
• Complete adjustment forms with supporting documentation.
• Maintain daily productivity using the patient accounting system and reports (target 30–40 accounts/day).
• Prorate patient accounts and monitor balances in correct financial class.
• Report weekly overview to BOD and participate in AR meetings.
• Assist financial counselors as needed.

Skills

Microsoft Excel

MS Office proficiency

Customer service

Education

High school diploma or GED

Tools

PROMISE

COMPASS

Job description

Talentify is seeking a full-time Patient Account Representative to provide financial support to clients under facility management. This onsite role focuses on applying for state and local programs to secure funding and requires strong Excel and MS Office skills.

Responsibilities include reviewing claims, rebilling when needed, assisting with PA MA applications via COMPASS, verifying benefits, collecting copays, and maintaining productivity with daily accounting and reporting.