Onsite Patient Access Specialist — Morning Shift

UVM Health - UVM Medical Center; Burlington (VT); On-site; USD 36,000 - 54,000; Full time

Job summary

UVM Health - UVM Medical Center in Burlington, VT is seeking a Patient Access Specialist to join our on-site team. You will coordinate scheduling, registration, insurance and payer eligibility, and financial screening to deliver exceptional customer service to patients and families.

The role requires at least an Associate degree or vocational training and a minimum of one year in customer service or healthcare-related fields, with strong communication under pressure and empathy in sensitive

Qualifications

• Associates degree or vocational training required.
• Minimum of one year of experience in customer service, medical billing, coding, insurance or authorization, management, scheduling or health care environment.
• Ability to diffuse angry customers and maintain composure under pressure with excellent verbal communication and compassionate approach.

Responsibilities

• Coordinate scheduling and registration for patients and families.
• Manage insurance and payer eligibility and financial screening activities.
• Support physician and hospital operations by accessing multiple information systems while delivering a caring, streamlined experience.

Skills

Customer service

Verbal communication

Education

Associates degree or vocational training

Job description

UVM Health - UVM Medical Center in Burlington, VT is seeking a Patient Access Specialist to join our on-site team. You will coordinate scheduling, registration, insurance and payer eligibility, and financial screening to deliver exceptional customer service to patients and families.

The role requires at least an Associate degree or vocational training and a minimum of one year in customer service or healthcare-related fields, with strong communication under pressure and empathy in sensitive