Onsite Patient Access Specialist I

massgeneralbrigham; Boston (MA); On-site; USD 24,000 - 35,000; Full time

Job summary

The Brigham and Women's Hospital is seeking a Hospitality / Admitting Officer to greet patients and coordinate admissions on-site. The role involves assisting with pre-registration, family liaison services, patient navigation, and ensuring accurate data capture for admissions.

The position requires 3-6 months in healthcare or office settings, strong interpersonal skills, and proficiency with the Microsoft Office suite.

Qualifications

• Associate's degree preferred.
• 3-6 months experience in an office, community, or health care setting.
• Excellent interpersonal relationship skills to communicate with patients, families, physicians, and staff.
• Moderate typing skills and computer experience, Microsoft Office package.
• Good judgment, tact, sensitivity, and ability to work under pressure.

Responsibilities

• Facilitate the admission process with accurate data collection.
• Greet patients and families and navigate them through the access process.
• Enter/update admission data in EPIC and handle consents for admission.
• Maintain confidentiality and privacy per HIPAA requirements.
• Assist with patient valuables handling and direct to appropriate departments.

Skills

Interpersonal skills

Typing skills

Microsoft Office

Education

Associate's degree

Tools

Microsoft Office

Job description

The Brigham and Women's Hospital is seeking a Hospitality / Admitting Officer to greet patients and coordinate admissions on-site. The role involves assisting with pre-registration, family liaison services, patient navigation, and ensuring accurate data capture for admissions.

The position requires 3-6 months in healthcare or office settings, strong interpersonal skills, and proficiency with the Microsoft Office suite.