Onsite Patient Access Specialist | Growth & Certifications

Ensemble Health Partners; Cincinnati (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is hiring a Patient Access Specialist at Mercy – The Jewish Hospital in Cincinnati, OH. You will perform admitting duties for all patients, collect insurance information, and verify eligibility while ensuring compliance and excellent service to patients and families.

The role involves moving a mobile workstation, assisting with POS collections, and ensuring accurate data entry and effective communication across departments.

Qualifications

• 1+ years of customer service experience.
• Must be inquisitive and demonstrate openness to AI-driven process improvements.
• CRCR certification required within 6 months of hire (Company Paid).

Responsibilities

• Assign accurate MRNs and perform medical necessity / compliance checks.
• Collect insurance information and process physician orders.
• Operate the telephone switchboard and handle calls.
• Pre-register patient accounts and collect demographic, insurance, and financial data.
• Explain consent forms and obtain signatures as required; distribute patient education documents.
• Review insurance eligibility and enter benefit data to support POS and billing processes.
• Screen medical necessity using ABN software and inform Medicare patients about possible non-payment.

Skills

Customer service

Curiosity & innovation

Education

High School Diploma/GED

Job description

Ensemble Health Partners is hiring a Patient Access Specialist at Mercy – The Jewish Hospital in Cincinnati, OH. You will perform admitting duties for all patients, collect insurance information, and verify eligibility while ensuring compliance and excellent service to patients and families.

The role involves moving a mobile workstation, assisting with POS collections, and ensuring accurate data entry and effective communication across departments.