Onsite Patient Access Specialist - Entry Level

Ensemble Health Partners; Town of Mount Pleasant (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble Health Partners is seeking an entry-level Patient Access Associate Specialist to perform admitting duties for all patients at Mt. Pleasant Hospital in Mount Pleasant, SC.

You will handle pre-registration, insurance verification, and patient education, while meeting regulatory requirements and supporting POS collections. Requirements include 1+ year of customer service experience and a willingness to embrace AI-enabled process improvements.

Qualifications

• 1+ years of customer service experience.
• Willingness to embrace innovation, including AI, to improve processes.

Responsibilities

• Assign accurate MRNs and perform medical necessity/compliance checks; collect insurance information and process physician orders.
• Operate the telephone switchboard for calls as applicable.
• Provide excellent customer service with appropriate compassion in interactions.

Skills

Customer Service

Open to AI/ Innovation

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners is seeking an entry-level Patient Access Associate Specialist to perform admitting duties for all patients at Mt. Pleasant Hospital in Mount Pleasant, SC.

You will handle pre-registration, insurance verification, and patient education, while meeting regulatory requirements and supporting POS collections. Requirements include 1+ year of customer service experience and a willingness to embrace AI-enabled process improvements.